Frequently Asked Questions

 




Where are you located?

Our headquarters is in Los Angeles, CA, but we have partnerships with over 1000 yards throughout the USA with offices in Tucson, AZ, Austin, TX, and Plant City, FL.


Do you supply quality plant material?

Yes. We go to great lengths to make sure that we are only supplying quality plant material.

And once again, you don’t need to take our word for it. On any items you want to be extra sure about the quality, you can request photos at the push of a button.

In most cases, you will even be presented with photos of multiple options to choose from, so you can prioritize the specific aesthetics you are looking to achieve.


Do you have a price list?

Both pricing and availability changes depending on the market, but we do have a general 2021 availability & Top 250 requested plants list here.

That said, the best price and availability list is the one we put together based on your market’s real-time availability and pricing, so we really just recommend you submit your list.


Do you deliver?

Yes. All our orders are optimized around delivery to your job site by default. When necessary on larger orders, delivery can be phased across a schedule of multiple deliveries.


How do you handle returns?

When material is delivered, we ask that you or a representative be present at the job site. If you decline any material for any reason, just leave it on the truck and you will be refunded for it.


How long are your quotes good for?

We don’t hold material on quotes until they become orders, so in theory it’s possible that availability will change anytime after a quote is provided. However, in our experience, quotes tend to be good for ~1 month.


Can I get photos?

Yes. Just click the “Request Photos” button next to the desired line item in your quote.


How do I pay?

Everyone can pay with a credit or debit card on the quote page. For some customers, terms are available, but you’ll have to contact us directly to set that up.